Contact us and
we'll help you

We will be happy to answer any questions that you may have and provide you with a quote for the services of your choosing.

    Ask Your question

    Special Needs Services

    Wheelchair Services

    Availability: Airports provide wheelchairs for passengers with mobility issues from the curbside, through security, to the gate, and even to baggage claim.
    Assistance: Trained staff assist in boarding and deplaning, ensuring a smooth transition for passengers who need mobility support.
    Booking: To ensure availability, it’s recommended that you request wheelchair services in advance through your airline or the airport.
    Airporteo’s Service: You can order wheelchair assistance from us in selected airports

    Golf Cart Services

    Transportation: Golf carts are available primarily for transporting passengers quickly across long distances within terminals.
    Accessibility: These carts are especially helpful for elderly passengers, those with limited mobility, or anyone who requires quick transfer between gates.
    Airporteo’s Service: You can order golf cart transfers inside the airports from us in selected airports

    Hearing and Visual Impairments

    Visual Assistance: Airports provide clear and accessible signage, often including braille or tactile guides.
    Auditory Assistance: Hearing loops are installed in key areas to transmit audio directly to hearing aids.
    Personal Assistance: Airport Staff are available to assist visually or hearing-impaired passengers personally.

    Service Animal Accommodations

    Facilities: Airports offer relief areas for service animals.
    Travel Guidelines: Passengers traveling with service animals are provided with specific guidelines.
    Assistance at Security: Special procedures are in place to help passengers with service animals pass through security smoothly.
    Airporteo can help you with contacting the airport’s authorities.

    test_form

    Wheelchair, Golf Cart and Other Special Needs Services

    Wheelchair Assistance Services

    Airporteo offers wheelchair assistance at select airports. You can just verify availability by filling out the form on our website. If a price quote for the service is not provided, it indicates that the service must be requested directly from the airport. Wheelchair assistance is crucial for passengers who face mobility challenges. Airports provide wheelchairs from curbside to the gate and offer personal assistance during boarding, security checks, and baggage claim.

    How to Request:

    • Contact the airline or airport at least 48 hours before travel to arrange for wheelchair assistance.
    • Confirm the availability of assistance at your specific airports of departure and arrival.

    Golf Cart Transportation

    Airporteo offers golf cart transportation assistance at select airports only. You can verify availability by filling out the form on our website. If no price quote for the service is provided, it indicates that the service must be requested directly from the airport. Golf carts are available at larger airports for those who can walk, but not over long distances. These carts help passengers quickly traverse the expansive airport terminals.

    How to Request:

    • Request golf cart services through your airline or check with the airport’s customer service upon arrival.
    • Confirm the availability as some smaller airports might not offer this service.

    Services for Passengers with Hearing and Visual Impairments

    Airporteo offers services for passengers with hearing and visual impairments at select airports only. You can check availability by filling out the form on our website. If no price quote is provided for the service, it means that the service must be requested directly from the airport. Airports are equipped to assist passengers with sensory impairments. This includes tactile paths for the visually impaired and hearing loops for the hearing impaired.

    How to Request:

    • Notify your airline about any specific sensory assistance needs ahead of your travel.
    • Services such as information in Braille or audio assistance should be confirmed prior to your arrival at the airport.

    Service Animal Accommodations

    Airporteo offers services for passengers travelling with service animals at select airports only. You can check availability by filling out the form on our website. If no price quote is provided for the service, it means that the service must be requested directly from the airport Traveling with service animals requires special accommodations. Airports provide designated relief areas and ensure that service animals can travel with their owners.

    How to Request:

    • Inform the airline during your booking about traveling with a service animal.
    • Check the airport’s policy on service animals to understand any specific requirements or facilities.
    Special Needs Services Airport by Airporteo

    Ensuring Accessible Travel with Airporteo

    Traveling can be daunting for those with special needs, but with Airporteo’s comprehensive special needs services, every passenger can enjoy a smooth and accessible journey. At select airports, we provide essential assistance for individuals with mobility challenges and hearing and visual impairments, ensuring no traveler is left behind. Our wheelchair assistance service is designed to make navigating through airports effortless, from curbside to boarding. At the same time, golf cart transportation offers a quick and convenient way to move through expansive terminal spaces.

    We help find specialized support to enhance airport navigation and communication for passengers with hearing and visual impairments. This includes tailored services that address each passenger’s unique needs, ensuring they can travel with confidence. Moreover, service animals are welcomed, and facilities and guidance are in place to accommodate these essential companions.

    Understanding that accessibility needs can vary, we encourage passengers to check the availability of these services when booking through our website. This proactive approach allows us to prepare and deliver personalized assistance, ensuring a seamless travel experience. Contacting the airport directly is recommended for services only immediately available or listed with a price quote. This makes sure that all necessary arrangements are made before your travel.

    At Airporteo, we are dedicated to breaking down barriers and making air travel accessible for everyone. Our commitment to providing high-quality and reliable special needs services reflects our understanding of the challenges faced by many travelers. By focusing on personalized care and comprehensive support, we aim to transform airport experiences into enjoyable journeys for all passengers, reaffirming our commitment to accessibility and customer satisfaction.

    Discover Airporteo's Airport Services for a seamless, elevated travel experience from start to finish.

    Airporteo Offers the Following Services:

    VIP Exclusive Suite

    The VIP Exclusive Suite provides unmatched luxury and privacy for First and Business class travelers, with personalized services like private lounges, luxury transfers, and exclusive dining. Available at select airports, ...

    VIP Terminal

    The VIP Terminal service offers a private, luxurious airport experience with personal transfers, exclusive check-in, and access to VIP lounges. Available at major airports, it ensures seamless travel with premium ...

    Special Needs

    We provide specialized services for passengers with mobility, hearing, and visual impairments at select airports. Check the availability of wheelchair assistance, golf cart transportation, and sensory support services through our ...

    Private Car Transfers

    Our transfer services make traveling easy. Whether you need a ride from the airport to your hotel, a quick shuttle between airport terminals, or a trip between cities, we can ...

    Golf Cart and Buggy

    Airporteo’s Golf Cart and Buggy Service provides quick, convenient, and comfortable transportation within the airport. Ideal for passengers with limited mobility, tight connections, or simply those looking to avoid long ...

    Luggage Assistance

    Our Airport Porter Service ensures a seamless and stress-free travel experience by expertly handling your luggage and providing personalized assistance throughout your airport journey. From curbside pickup to baggage claim, ...

    Fast Track Service

    Airporteo's Fast Track airport service offers an enhanced travel experience with expedited processing through security, immigration, and check-in. Enjoy priority access and dedicated lanes, ensuring minimal wait times and a ...

    VIP Lounge

    Experience the ultimate in comfort and luxury with Airporteo’s VIP Lounge service. Available at select airports, our VIP Lounges offer a peaceful retreat away from the crowds, complete with premium ...

    Meet and Greet

    Airporteo's premier Meet and Greet services designed to elevate your airport experience. Customers can enjoy personalized assistance from arrival to departure, including expedited security, luxury vehicle transfers, and exclusive VIP ...

    VIP Airport Service

    Airporteo's Exclusive VIP Airport Service offers a luxurious and personalized travel experience, ensuring a seamless journey from start to finish. The service includes tarmac transfers, bypassing crowded terminals and long ...

    FAQ

    Welcome to our FAQ section where we aim to answer all your queries about Airporteo’s transfer services. Whether you’re booking an inter-city ride, needing a lift from the airport to your hotel, or curious about vehicle options, you’ll find quick, clear answers here. This section is designed to help streamline your booking process and enhance your travel experience with us. If you have any questions that are not covered below, please don’t hesitate to contact us directly.

    What special needs services does Airporteo provide?

    Airporteo offers a variety of services tailored for passengers with special needs, including wheelchair assistance, golf cart transportation, and support for passengers with hearing and visual impairments. These services are available at selected airports

    How can I check the availability of these services at my airport?

    You can check the availability of our special needs services by filling out the service request form on our website. This will allow you to see which services are available at your specific airport.

    What should I do if there is no price quote provided for the service I need?

    If no price quote is provided when you request a service, it indicates that the service must be requested directly from the airport. We recommend contacting the airport well in advance to ensure your needs are met.

    Can I book services for someone else, like a family member or a friend?

    Yes, you can book any of our special needs services for someone else. Just be sure to provide the passenger’s details and specific requirements when filling out the form on our website.

    Are there any additional costs for these services?

    Some services may incur additional costs, which will be clearly outlined in the price quote provided upon request. If no price is quoted, please contact the airport directly for cost information.

    What information do I need to provide when booking a special needs service?

    When booking, please provide details such as the type of service needed, your travel dates, and any specific accommodations required. This information helps us ensure that all arrangements are tailored to your needs.

    How early should I book these services before my flight?

    We recommend booking special needs services at least 48 hours before your flight to ensure availability and adequate preparation time. Last-minute requests can be more challenging to accommodate.
    At Airporteo, we deliver top-tier services to meet all your needs with exceptional care, ensuring your travels are safe, smooth, and on time.

    Customer Reviews: VIP Airport Services & Special Needs Experiences

    Testimonials Meet & Greet VIP Airport

    Raul U.

    As a frequent traveler, I rely on Airporteo for their fast track and meet and greet services. They consistently deliver excellent service at Frankfurt Airport

    Placeholder Image

    Jenny R.

    Using Airporteo’s Meet & Greet service at Changi Airport was the best decision. Efficient, friendly, and very professional.

    Placeholder Image

    Martina T.

    Airporteo’s Meet & Greet service at Sao Paulo Airport was exceptional. Quick, efficient, and very friendly staff.

    Testimonials Meet & Greet VIP Airport

    Giuseppe R.

    I can’t thank John enough for his help at Heathrow. He was professional and made navigating the airport a breeze. Best meet and greet service!

    Placeholder Image

    Joanna B.

    Impressed by the efficiency of Airporteo’s service at LAX. They handle everything, making travel less stressful.

    Placeholder Image

    Emilio S.

    The professionalism and friendliness of the Airporteo team at Barcelona Airport were remarkable. There was some misunderstanding because of pick demand, I guess.

    Popular Airports

    flight Meet and Greet
    Exclusive VIP
    drive_eta Transfers
    Arrival
    Departure
    Connection
    search

    Select Service Type

    • Select Service Type
    • Arrival
    • Departure
    • Connection
    Passengers
    Adults 12+ years
    - +
    Children 0-12 years
    - +
    Confirm
    Passengers
    Luggage
    Carry-On Bag
    - +
    Checked Baggage
    - +
    Confirm
    Luggage
    Check the price