Anti-Money Laundering (AML) & KYC Policy

Last Updated: March 1st, 2026

Table of Contents

• 1. Objective and Statement
• 2. Know Your Customer (KYC)
• 3. Transaction Monitoring
• 4. Sanctions and Restricted Countries
• 5. Suspicious Activity Reporting
• 6. Record Keeping
• 7. Compliance Officer Contact

1. Objective and Statement

Airporteo Tourism W.L.L. (“we,” “us,” or “our”) is committed to the highest standards of compliance in the prevention of money laundering (AML) and terrorist financing (CTF). Our policy is designed to ensure that our airport VIP and concierge services are not misused for financial crime, in accordance with the laws of the State of Qatar and international FATF standards.

2. Know Your Customer (KYC)

To maintain the security of our platform and meet regulatory requirements, we implement a multi-tiered KYC process:

• Individual Users: We may require a valid government-issued ID (Passport, QID, or National ID) and proof of travel for verification.
• Corporate Clients: We verify the legal existence of the entity, its registered address, and the identity of the Ultimate Beneficial Owners (UBO).
• Verification: We reserve the right to request additional documentation at any time before confirming a booking. Failure to provide requested info may lead to service cancellation without a refund.

3. Transaction Monitoring

Airporteo monitors transactions for suspicious patterns, including:

• High-frequency bookings using different payment cards.
• Large volume transactions inconsistent with the traveler’s profile.
• Transactions originating from high-risk jurisdictions.

4. Sanctions and Restricted Countries

We do not provide services to, or accept payments from, individuals or entities listed on international sanctions lists (e.g., UN, OFAC, EU). Furthermore, we do not facilitate services for travelers to/from jurisdictions currently blacklisted by the FATF.

5. Suspicious Activity Reporting

Where there is reasonable suspicion of illicit activity, Airporteo Tourism W.L.L. will:

• Suspend the account and freeze the booking without prior notice.
• Report the activity to the Qatar Financial Information Unit (QFIU) or relevant authorities.
• Abstain from “tipping off” the customer regarding the investigation to comply with legal requirements.

6. Record Keeping

We maintain records of all identification data and transaction history for a minimum period of five (5) years following the completion of the service, or longer if required by Qatari law.

7. Compliance Officer Contact

For inquiries regarding our AML procedures or to submit compliance documentation, please contact our Compliance Team at: [email protected]