Zagreb Franjo Tuđman Airport (ZAG) is the primary international gateway to Croatia’s capital and a key hub for travelers exploring Central and Southeast Europe. Located about 10 kilometers southeast of the city center, the airport connects Zagreb with major European cities and seasonal long-haul routes. Whether visitors are arriving for business, culture, or onward travel to the Adriatic coast, ZAG is often their first impression of Croatia—and like any major gateway, it can become busy during peak travel periods.

Even in a modern airport, common travel pain points remain familiar: unpredictable queues at passport control, security bottlenecks, crowded check-in areas, and the stress of coordinating onward transport. First-time visitors, corporate travelers on tight schedules, families with children, or passengers with multiple bags can find these moments particularly frustrating—especially after a long flight or before an important departure

Airporteo elevates the experience at Zagreb Airport with premium VIP Meet & Greet and personal escort services for international commercial flights. On arrival, your dedicated greeter proactively liaises with the airline to confirm landing time and gate, meets you as soon as you reach the arrivals gate or terminal entrance, and expedites you through passport control, security, customs, and all required formalities. If any unexpected travel issues arise, your greeter is there to assist in real time. Once procedures are complete, they coordinate with your onward transport provider and escort you directly to your waiting driver.

For departures, your greeter meets you at the terminal entrance and supports you through luggage check-in before expediting you through immigration, security, and other airport formalities. Where available, you gain access to a premium airport lounge for a more relaxed pre-flight experience, and your greeter accompanies you all the way to your departure gate. For connecting passengers, the greeter monitors your flight details, meets you immediately upon arrival, escorts you through transit procedures, passport control, and security (including any transit desk if required), and ensures a smooth transfer until your onward gate.

To complete the experience, you can add airport-to-city or nationwide transfers with full coordination between greeter, porter (if needed), and driver—so every step of your journey feels seamless. When booked together with your airport service, transfers come with an added 10% discount, making premium travel both smoother and more cost-effective.

ADDRESS: Zagreb Airport, Ulica Rudolfa Fizira 21, 10410 Velika Gorica, Croatia
PHONE: +385 1 4562 222
IATA CODE: ZAG