Shanghai Pudong Airport

Choose the service at PVG:

Arrival in VIP style

Experience unmatched convenience with our VIP airport arrival service. From the moment you land, our expert greeter will escort you through expedited passport control, luggage collection, and customs. Enjoy a swift, stress-free journey to your transportation. Whether for business or leisure, start your visit in comfort and style.

Departure in Comfort

Experience seamless travel with our VIP Meet & Greet departure service. From curbside greeting to departure flight gate, our team guides and escort you through check-in, security, and passport control. Enjoy a smooth, luxurious journey from arrival to boarding.

Connection. Simply Seamless.

Simplify your journey with our Connection service. Our agent meets you at the air-bridge, guiding and escorting you through immigration, security, and luggage transfer. We’ll secure your boarding passes and escort you to your departure.

Free Lounge and Buggy Services

Elevate your airport experience with our additional services, including free exclusive lounge access, free buggy and wheelchair assistance coordination, and chauffeur transfers. Customize your journey with these premium options. Each option should be ordered separately. Note that some options can be provided by the airline or airport authority only. Please feel free to contact us for details.

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Shanghai Pudong Airport

Premium Services at Shanghai Pudong International Airport

Shanghai Pudong International Airport is the global front door to Shanghai. Located 30 km from the city, PVG connects with over 280 cities worldwide. Despite its sophistication, PVG can be overwhelming with its vast distances, heavy traffic, and complex customs.

Airporteo’s VIP concierge services at PVG deliver clarity and comfort. Our Meet and Greet agents meet you at the gate, ready to guide you through every step — immigration, quarantine, customs, and baggage claim. With fast-track access and private lounge escort, we make your journey seamless and dignified.

For departures, we meet you curbside, assist with luggage and check-in, and fast-track you through security. You’ll be escorted to your lounge and accompanied to your gate. For transit, we handle the full connection process. Optional chauffeured vehicle transfers are also available.

Whether you’re a business executive, a parent traveling with children, or someone who expects a higher level of care, Airporteo transforms the Shanghai Pudong Airport experience into one of ease and efficiency.

ADDRESS: No. 6000 Yingbin Avenue, Pudong New Area, Shanghai, China
PHONE: +86 21 96990
IATA CODE: PVG

FAQ

Get quick answers to common queries about our VIP services at Shanghai Pudong International Airport (PVG). Learn about Meet and Greet, Fast Track, VIP Terminal, and more. Discover how we can make your airport experience seamless and luxurious. For further assistance, please contact us directly.

What does Airporteo’s VIP Meet & Greet at PVG include?

Airporteo’s arrival and departure VIP services at Shanghai Pudong include personalized meet and greet, fast-track border control (where eligible), assistance with luggage, and private escort through all airport formalities. For added comfort, buggy rides and lounge access are often included, regardless of ticket class

Can I use Fast Track if I’m entering China on a 144-hour visa-free transit?

Unfortunately, Fast Track is not available for passengers using the 144-hour visa-free transit policy. However, our greeter will still assist you through the regular immigration lanes and make the process as smooth as possible.

Is lounge access included in the service even if I fly Economy Class?

Yes! Lounge access is included with Airporteo’s service at PVG, even for Economy Class travelers. Our team will escort you to a premium international lounge where you can relax with drinks, snacks, and comfortable seating while waiting for your flight.

Can I request luggage assistance in advance at Shanghai Pudong Airport?

Unfortunately, pre-booking of porters or luggage assistants at PVG is not available due to airport regulations. However, our greeter will guide and support you through baggage claim or check-in and help facilitate luggage handling as much as permitted.

How early should I book the VIP airport service?

To guarantee availability and proper coordination, we recommend booking at least 48 hours in advance. For last-minute bookings (less than 72 hours before your flight), a 30% surcharge may apply, and confirmation will depend on available slots.

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