Madrid–Barajas Airport

Choose the service at MAD:

Arrival in VIP style

Experience unmatched convenience with our VIP airport arrival service. From the moment you land, our expert greeter will escort you through expedited passport control, luggage collection, and customs. Enjoy a swift, stress-free journey to your transportation. Whether for business or leisure, start your visit in comfort and style.

Departure in Comfort

Experience seamless travel with our VIP Meet & Greet departure service. From curbside greeting to departure flight gate, our team guides and escort you through check-in, security, and passport control. Enjoy a smooth, luxurious journey from arrival to boarding.

Connection. Simply Seamless.

Simplify your journey with our Connection service. Our agent meets you at the air-bridge, guiding and escorting you through immigration, security, and luggage transfer. We’ll secure your boarding passes and escort you to your departure.

Porter Services

Ease your travel with our Porter luggage assistance service. Perfect for heavy or multiple bags, our porters handle up your luggage items, ensuring a smooth journey from check-in to your gate. Let us handle the heavy lifting while you enjoy a stress-free airport experience. Should be ordered additionally, the price depends on the quantity of baggage items.

Additional and Special Services

Elevate your airport experience with our additional services, including exclusive lounge access, wheelchair assistance coordination, and chauffeur transfers. Customize your journey with these premium options. Each option should be ordered separately. Note that some options can be provided by the airline or airport authority only. Please feel free to contact us for details.

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Madrid–Barajas Airport

Premium Services at Madrid–Barajas Airport

Adolfo Suárez Madrid–Barajas Airport is the main international gateway to Spain and one of Europe’s most significant aviation hubs. Strategically located just 13 kilometers northeast of Madrid’s city center, the airport connects the capital with over 190 destinations across Europe, the Americas, the Middle East, and beyond. 

The airport’s vast layout spans five terminals — T1, T2, T3, T4, and the satellite T4S — which, while modern and architecturally impressive, can be complex to navigate, especially during peak travel periods. Long walking distances, inter-terminal shuttles, and security bottlenecks can create pressure for even seasoned travelers, families with children, elderly passengers, or business professionals on a tight schedule.

That’s why Airporteo’s premium VIP services at Madrid–Barajas are designed to deliver clarity, comfort, and total control from the moment you step into the terminal. Whether you’re arriving, departing, or connecting, our expert team provides personalized meet and greet, fast-track through all formalities, baggage handling, and private lounge access — all tailored to your itinerary.

From the gate to the luxury lounge, from curbside to the aircraft door, your journey is carefully managed by experienced professionals who adapt to flight changes, delays, and personal preferences. Whether you’re flying First Class or Economy, Airporteo ensures you travel like royalty — discreetly, efficiently, and with confidence.

ADDRESS: Adolfo Suárez Madrid–Barajas Airport, Av de la Hispanidad, s/n, 28042 Madrid, Spain
PHONE: +34 913 211 000
IATA CODE: MAD

FAQ

Get quick answers to common queries about our VIP services at Madrid–Barajas Airport (MAD). Learn about Meet and Greet, Fast Track, VIP Terminal, and more. Discover how we can make your airport experience seamless and luxurious. For further assistance, please contact us directly.

Is it possible to arrange terminal-to-terminal escort at Madrid–Barajas?

Yes. With five terminals and frequent inter-terminal transfers, we offer full escort services between terminals, including assistance with shuttle coordination or private transfer if needed. Whether you’re connecting between T1 and T4S or navigating through unfamiliar signage, your personal Airporteo agent ensures every step is managed seamlessly.

Can I book Airporteo for a VIP guest or group traveling without me?

Absolutely. Many of our clients book on behalf of others — business partners, elderly parents, or high-profile guests. Simply provide the traveler’s full details, and we’ll take care of the rest: meet and greet, luggage handling, escort, and live updates to the booking contact if needed.

Will Airporteo assist me during irregular operations or delays?

Yes. Our team actively monitors your flight status in real time. If your flight is delayed, arrives early, or changes gates, we’ll adjust accordingly. We remain in contact with airport operations and ensure that you’re never left waiting or unassisted during unexpected schedule shifts.

Does Airporteo provide fast-track even during Schengen/non-Schengen transitions?

Yes. Madrid–Barajas is a major Schengen hub, and navigating Schengen/non-Schengen flows can be time-consuming. With Airporteo, you receive expedited passport control assistance and fast-track processing wherever permitted — minimizing time spent in queues, regardless of your travel route.

What makes Airporteo different from airline lounge services?

Airporteo is not just lounge access — it’s a complete, end-to-end experience. We don’t just offer comfort at the gate; we meet you at the door, move you swiftly through formalities, manage your luggage, and escort you right to your seat or vehicle. Lounge access is just one element of a far more personalized, attentive journey.

Airporteo Customers Reviews

Testimonials Meet & Greet VIP Airport

Nicholas M.

What a relief to have such smooth service at Istanbul Airport. Airporteo really makes travel easy and comfortable.

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Elena K.

From the warm airport meet and greet to the swift fast track processes, Airporteo truly understands luxury travel. Their attention to detail and commitment to excellence make every journey an unforgettable experience

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Emily G.

I used to arrive at the airport hours in advance to navigate the long lines and security checks. With Airporteo’s meet and greet, I breeze through the airport, saving valuable time for more important things.

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Emilio S.

The professionalism and friendliness of the Airporteo team at Barcelona Airport were remarkable. There was some misunderstanding because of pick demand, I guess.

vip, meet & greet, transit, airport services

Jahdeen T.

Traveling with three little ones is tough, but the Meet & Greet service made it so much easier! Sarah was amazing with the kids, and we breezed through the airport. Highly recommend for families!

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John L.

A big thank you to Emma at Hong Kong International for her speedy assistance. It was the best airport service I’ve ever had, though a little bit pricy.

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